Term of Purchase
Effective Date: July 1, 2025
Thank you for shopping with Velvetix. Please read these Terms of Purchase carefully before placing an order. By making a purchase, you agree to the following terms:
1. Orders and Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing or description, or suspected fraud.
2. Pricing and Payment
Prices are listed in [Currency] and are subject to change without notice. Payment must be received in full before order processing. We accept major payment methods, including credit cards, PayPal, and other third-party gateways. All payments are securely processed using industry-standard encryption. In case of payment failure or suspected fraudulent transactions, we reserve the right to cancel the order.
3. Order Cancellation and Modification
Orders can be canceled or modified within 2 hours of placement. After this window, orders may have already been processed or shipped and cannot be changed. To request cancellation or modification, please contact our support team at support@velvetixbeauty.com as soon as possible with your order number and details. If the order has already been shipped, please refer to our Return Policy for return instructions. We reserve the right to cancel any order due to product unavailability, payment issues, or suspected fraud, and will notify you promptly.
4. Shipping and Delivery
We aim to process and ship orders within [X] business days. Delivery times may vary depending on location and shipping method. Shipping costs and estimated delivery times are provided at checkout.
5. Returns and Exchanges
If you are not satisfied with your purchase, please review our Returns Policy for eligibility and procedures. Returns must be requested within [X] days of receipt. Products must be unused and in original packaging.
6. Warranty and Liability
Products are provided as described. Velvetix disclaims all warranties except those required by law. We are not liable for damages arising from use or inability to use products.
7. Contact Us
For questions regarding your order, please contact us at support@velvetixbeauty.com.