Shipping Policy
Effective Date: July 1, 2025
Thank you for choosing Velvetix. We strive to deliver your orders promptly and safely. Please review our shipping policy below.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. During high-demand periods or promotions, processing times may be longer.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: 7-15 business days
- Expedited Shipping: 3-7 business days
- Express Shipping: 1-3 business days (available for select regions)
Delivery times may vary depending on destination, customs clearance, and carrier delays.
Shipping Costs
Shipping fees are calculated based on your shipping address, order weight, and selected shipping method. You can view the exact shipping cost during checkout.
International Shipping
We ship worldwide. Please note that international shipments may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your shipment online.
Lost or Delayed Packages
If your package is lost or significantly delayed, please contact us at support@velvetixbeauty.com. We will work with the carrier to resolve the issue.
Address Accuracy
Please ensure your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect addresses.
Returns & Exchanges
For information on returns or exchanges related to shipping, please visit our Returns Policy page.
If you have any questions about shipping, feel free to contact us at support@velvetixbeauty.com.